:root{--bg: #FAFAFA;--bg-elev: #FFFFFF;--fg: #0A0A0A;--fg-soft: #1A1A1A;--muted: #6B6B6B;--muted-soft: #9A9A9A;--subtle: #E5E5E5;--hairline: #EEEEEE;--tenant-accent: #E2001A;--tenant-accent-soft: #FFE5E8;--tenant-accent-glow: rgba(226, 0, 26, .15);--ease: cubic-bezier(.32, .72, 0, 1);--ease-spring: cubic-bezier(.16, 1.2, .3, 1);--ease-emphasized: cubic-bezier(.16, 1, .3, 1);--d-fast: .2s;--d-base: .6s;--d-slow: 1.2s;--font: "Rajdhani", system-ui, sans-serif}*{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased}body{font-family:var(--font);background:#050505;color:var(--fg);min-height:100vh;display:grid;grid-template-rows:auto 1fr auto;overflow:hidden}.harness-top{padding:14px 24px;display:flex;justify-content:space-between;align-items:center;color:#888;font-size:11px;letter-spacing:.12em;text-transform:uppercase;border-bottom:1px solid #1a1a1a;background:linear-gradient(180deg,#0a0a0a,#050505)}.harness-top .brand-mark{color:#c8c8c8;font-weight:600;letter-spacing:.18em}.lang-switcher{display:flex;gap:4px}.lang-switcher button{background:transparent;border:1px solid #2a2a2a;color:#888;padding:6px 12px;font-family:var(--font);font-size:11px;letter-spacing:.1em;cursor:pointer;text-transform:uppercase;transition:all var(--d-fast) var(--ease)}.lang-switcher button:hover{border-color:#555;color:#ddd}.lang-switcher button.active{background:#fafafa;color:#000;border-color:#fafafa}.stage{display:flex;align-items:center;justify-content:center;padding:24px;position:relative;background:radial-gradient(ellipse at center,#0a0a0a,#000 70%)}.stele{height:95vh;aspect-ratio:9 / 16;max-width:95vw;background:var(--bg);position:relative;overflow:hidden;border-radius:10px;box-shadow:0 0 0 1px #2a2a2a,0 30px 80px #000000b3,0 60px 140px #00000080;isolation:isolate}.stele:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(135deg,rgba(255,255,255,.04) 0%,transparent 35%);pointer-events:none;z-index:100}.state{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0;pointer-events:none;transition:opacity var(--d-base) var(--ease),transform var(--d-base) var(--ease);transform:scale(.985);display:flex;flex-direction:column;padding:6% 7%;z-index:1}.state.active{opacity:1;pointer-events:auto;transform:scale(1);z-index:2}.state-idle-orb{align-items:center;justify-content:space-between;background:var(--bg)}.idle-orb-visual{position:absolute;top:0;right:0;bottom:0;left:0;z-index:-1;display:flex;align-items:center;justify-content:center;overflow:hidden}.orb{width:72%;aspect-ratio:1;border-radius:50%;background:radial-gradient(circle at 45% 45%,var(--tenant-accent-soft) 0%,transparent 65%);filter:blur(20px);animation:breathe 7s ease-in-out infinite}.orb-secondary{position:absolute;width:50%;aspect-ratio:1;border-radius:50%;background:radial-gradient(circle at 55% 55%,rgba(226,0,26,.08) 0%,transparent 70%);filter:blur(30px);animation:breathe-counter 9s ease-in-out infinite}@keyframes breathe{0%,to{transform:scale(.92);opacity:.5}50%{transform:scale(1.08);opacity:.75}}@keyframes breathe-counter{0%,to{transform:scale(1.05) translate(-2%);opacity:.4}50%{transform:scale(.95) translate(3%);opacity:.6}}.tenant-mark{display:flex;flex-direction:column;align-items:center;gap:10px;margin-top:6%}.tenant-logo{width:60px;height:60px;background:var(--tenant-accent);border-radius:8px;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:26px;box-shadow:0 4px 16px var(--tenant-accent-glow)}.tenant-name{font-weight:500;font-size:17px;letter-spacing:.01em}.tenant-location{font-size:12px;color:var(--muted);letter-spacing:.06em;text-transform:uppercase}.idle-center{text-align:center;flex-grow:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:14px}.idle-eyebrow{font-size:10px;text-transform:uppercase;letter-spacing:.32em;color:var(--muted);font-weight:500}.idle-title{font-size:clamp(26px,5.5vh,40px);font-weight:300;line-height:1.15;letter-spacing:-.01em;max-width:82%}.idle-title strong{font-weight:600}.cta-primary{display:flex;flex-direction:column;align-items:center;gap:16px;margin-bottom:7%;cursor:pointer;-webkit-user-select:none;user-select:none;-webkit-tap-highlight-color:transparent}.cta-ring{width:92px;height:92px;border-radius:50%;background:var(--fg);display:flex;align-items:center;justify-content:center;position:relative;transition:transform var(--d-fast) var(--ease)}.cta-ring:before,.cta-ring:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;border-radius:50%;border:1px solid var(--fg);opacity:0}.cta-ring:before{animation:ringPulse 2.4s ease-out infinite}.cta-ring:after{animation:ringPulse 2.4s ease-out 1.2s infinite}@keyframes ringPulse{0%{transform:scale(1);opacity:.5}to{transform:scale(1.7);opacity:0}}.cta-ring svg{width:34px;height:34px;fill:var(--bg)}.cta-primary:active .cta-ring{transform:scale(.94)}.cta-label{font-size:13px;font-weight:500;letter-spacing:.2em;text-transform:uppercase}.state-idle-content{padding:0;background:linear-gradient(180deg,#1a1410,#2a1a14,#1a1410);color:#fafafa}.idle-content-bg{position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(ellipse at 30% 30%,rgba(226,0,26,.2) 0%,transparent 50%),radial-gradient(ellipse at 70% 70%,rgba(255,200,150,.15) 0%,transparent 50%);overflow:hidden}.idle-content-bg:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background-image:linear-gradient(135deg,transparent 48%,rgba(255,255,255,.04) 49%,rgba(255,255,255,.04) 51%,transparent 52%);background-size:80px 80px;opacity:.3}.content-overlay{position:absolute;top:0;right:0;bottom:0;left:0;padding:8% 7%;display:flex;flex-direction:column}.content-tenant{display:flex;align-items:center;gap:10px;margin-bottom:auto}.content-tenant-mark{width:36px;height:36px;background:var(--tenant-accent);border-radius:6px;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:16px}.content-tenant-name{font-size:14px;font-weight:600;letter-spacing:.04em}.content-headline{font-size:clamp(28px,6vh,44px);font-weight:300;line-height:1.05;letter-spacing:-.01em;margin-bottom:16px;max-width:90%}.content-headline strong{font-weight:600;color:var(--tenant-accent)}.content-sub{font-size:14px;color:#ffffffb3;letter-spacing:.04em;margin-bottom:32px;max-width:75%}.content-meta{display:flex;justify-content:space-between;align-items:flex-end;margin-top:auto}.content-time{display:flex;flex-direction:column;gap:4px}.content-time-clock{font-size:28px;font-weight:300;letter-spacing:-.02em;font-variant-numeric:tabular-nums}.content-time-date{font-size:11px;color:#fff9;letter-spacing:.1em;text-transform:uppercase}.cta-primary.on-dark .cta-ring{background:#fafafa;box-shadow:0 8px 32px #ffffff26}.cta-primary.on-dark .cta-ring:before,.cta-primary.on-dark .cta-ring:after{border-color:#fafafa}.cta-primary.on-dark .cta-ring svg{fill:#0a0a0a}.cta-primary.on-dark .cta-label{color:#fafafa}.state-calling{align-items:center;justify-content:center;background:var(--bg);text-align:center}.calling-visual{width:210px;height:210px;position:relative;margin-bottom:40px}.calling-pulse{position:absolute;top:0;right:0;bottom:0;left:0;border-radius:50%;border:1.5px solid var(--tenant-accent);opacity:0;animation:callPulse 2s var(--ease) infinite}.calling-pulse:nth-child(2){animation-delay:.66s}.calling-pulse:nth-child(3){animation-delay:1.33s}@keyframes callPulse{0%{transform:scale(.35);opacity:1}to{transform:scale(1.4);opacity:0}}.calling-core{position:absolute;top:30%;right:30%;bottom:30%;left:30%;border-radius:50%;background:var(--tenant-accent);display:flex;align-items:center;justify-content:center;box-shadow:0 0 30px var(--tenant-accent-glow)}.calling-core svg{width:32px;height:32px;fill:#fff}.calling-title{font-size:26px;font-weight:300;margin-bottom:6px;letter-spacing:-.01em}.calling-sub{font-size:13px;color:var(--muted);margin-bottom:60px;letter-spacing:.04em}.cta-secondary{background:transparent;border:1px solid var(--subtle);color:var(--fg);font-family:var(--font);font-size:12px;letter-spacing:.18em;text-transform:uppercase;padding:14px 30px;border-radius:999px;cursor:pointer;transition:all var(--d-fast) var(--ease);font-weight:500}.cta-secondary:hover{border-color:var(--fg);background:var(--fg);color:var(--bg)}.state-incall{padding:0;background:#000}.incall-video-main{position:absolute;top:0;right:0;bottom:0;left:0;background:radial-gradient(ellipse at center 35%,#3a3a3a,#181818 55%,#000);display:flex;align-items:center;justify-content:center}.incall-video-main:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:repeating-linear-gradient(0deg,rgba(255,255,255,.015) 0px,rgba(255,255,255,.015) 1px,transparent 1px,transparent 3px);pointer-events:none}.incall-avatar{width:32%;aspect-ratio:1;border-radius:50%;background:linear-gradient(135deg,#555,#2a2a2a);display:flex;align-items:center;justify-content:center;color:#fff;font-size:clamp(38px,7.5vh,60px);font-weight:300;letter-spacing:-.02em;position:relative;z-index:2;box-shadow:inset 0 -2px 10px #0006,0 0 40px #00000080}.incall-avatar:before{content:"";position:absolute;top:-6px;right:-6px;bottom:-6px;left:-6px;border-radius:50%;border:1px solid rgba(255,255,255,.1)}.incall-top-bar{position:absolute;top:18px;left:50%;transform:translate(-50%);display:flex;align-items:center;gap:8px;background:#0000008c;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);padding:7px 18px;border-radius:999px;color:#fffffff2;font-size:11px;letter-spacing:.14em;text-transform:uppercase;font-weight:500;z-index:3;border:1px solid rgba(255,255,255,.08)}.live-dot{width:6px;height:6px;border-radius:50%;background:#22c55e;animation:liveDot 1.6s ease-in-out infinite}@keyframes liveDot{0%,to{opacity:1}50%{opacity:.35}}.incall-selfview{position:absolute;top:72px;right:16px;width:19%;aspect-ratio:3/4;background:linear-gradient(135deg,#2a2a2a,#1a1a1a);border-radius:8px;overflow:hidden;border:1px solid rgba(255,255,255,.08);display:flex;align-items:center;justify-content:center;font-size:10px;color:#fff6;letter-spacing:.1em;z-index:3;box-shadow:0 6px 20px #00000080}.incall-controls{position:absolute;bottom:0;left:0;right:0;padding:0 7% 6%;display:flex;justify-content:space-between;align-items:center;gap:12px;z-index:3}.incall-controls:before{content:"";position:absolute;left:0;right:0;bottom:0;height:180px;background:linear-gradient(to top,rgba(0,0,0,.6) 0%,rgba(0,0,0,.2) 60%,transparent 100%);pointer-events:none;z-index:-1}.volume-compact{display:flex;align-items:center;gap:4px;background:#ffffff1a;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border-radius:999px;padding:4px;border:1px solid rgba(255,255,255,.1)}.vol-btn{width:44px;height:44px;border-radius:50%;background:transparent;border:none;display:flex;align-items:center;justify-content:center;color:#ffffffd9;cursor:pointer;font-family:var(--font);font-weight:400;font-size:20px;transition:background var(--d-fast) var(--ease);-webkit-tap-highlight-color:transparent}.vol-btn:hover{background:#ffffff1a}.vol-btn:active{background:#ffffff2e}.vol-level{font-size:11px;color:#fff9;letter-spacing:.08em;padding:0 12px;font-variant-numeric:tabular-nums;min-width:38px;text-align:center}.btn-hangup-ios{width:56px;height:56px;border-radius:50%;background:#ef4444;border:none;display:flex;align-items:center;justify-content:center;color:#fff;cursor:pointer;transition:all .15s var(--ease);box-shadow:0 6px 20px #ef444466;-webkit-tap-highlight-color:transparent}.btn-hangup-ios:hover{background:#dc2626;transform:scale(1.04)}.btn-hangup-ios:active{transform:scale(.96)}.btn-hangup-ios svg{width:22px;height:22px;fill:currentColor}.translation-layer{position:absolute;top:18%;left:5%;right:5%;bottom:22%;z-index:4;pointer-events:none;opacity:0;transition:opacity var(--d-base) var(--ease);display:flex;flex-direction:column;gap:10px;justify-content:flex-end}.state-incall.with-translation .translation-layer{opacity:1;pointer-events:auto}.tx-bubble{max-width:80%;padding:12px 16px;border-radius:14px;font-size:14px;line-height:1.4;letter-spacing:.005em;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid rgba(255,255,255,.08)}.tx-bubble.from-agent{background:#ffffffeb;color:var(--fg);align-self:flex-start;border-bottom-left-radius:4px}.tx-bubble.from-self{background:#e2001ae6;color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.tx-meta{font-size:9px;letter-spacing:.18em;text-transform:uppercase;opacity:.6;margin-bottom:4px}.lang-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background:#0000008c;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);opacity:0;pointer-events:none;transition:opacity var(--d-base) var(--ease);z-index:8;display:flex;align-items:center;justify-content:center}.lang-overlay.active{opacity:1;pointer-events:auto}.lang-card{width:88%;background:var(--bg);border-radius:16px;padding:8% 7%;transform:translateY(20px) scale(.95);transition:transform var(--d-base) var(--ease-spring)}.lang-overlay.active .lang-card{transform:translateY(0) scale(1)}.lang-title{font-size:22px;font-weight:400;text-align:center;margin-bottom:8px;letter-spacing:-.01em}.lang-sub{font-size:12px;color:var(--muted);text-align:center;margin-bottom:28px;letter-spacing:.06em}.lang-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}.lang-tile{aspect-ratio:1;border-radius:12px;background:var(--bg-elev);border:1px solid var(--subtle);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;cursor:pointer;transition:all var(--d-fast) var(--ease)}.lang-tile:hover{background:var(--fg);color:var(--bg);border-color:var(--fg);transform:scale(1.03)}.lang-flag{font-size:28px;line-height:1}.lang-name{font-size:10px;letter-spacing:.1em;text-transform:uppercase;font-weight:600}.state-waiting{align-items:center;justify-content:center;background:var(--bg);text-align:center}.waiting-icon{width:80px;height:80px;border-radius:50%;background:var(--bg-elev);border:1px solid var(--subtle);display:flex;align-items:center;justify-content:center;margin-bottom:28px}.waiting-icon svg{width:30px;height:30px;stroke:var(--fg);stroke-width:1.5;fill:none}.waiting-title{font-size:22px;font-weight:400;margin-bottom:10px}.waiting-time{font-size:clamp(36px,7.5vh,54px);font-weight:300;letter-spacing:-.02em;margin-bottom:4px;color:var(--tenant-accent);font-variant-numeric:tabular-nums}.waiting-time-label{font-size:11px;text-transform:uppercase;letter-spacing:.22em;color:var(--muted);margin-bottom:36px}.waiting-pos{display:inline-flex;align-items:center;gap:8px;font-size:11px;color:var(--muted);border:1px solid var(--subtle);padding:8px 16px;border-radius:999px;letter-spacing:.12em;text-transform:uppercase;margin-bottom:28px}.waiting-pos .pos-dot{width:6px;height:6px;border-radius:50%;background:var(--tenant-accent);animation:liveDot 1.6s ease-in-out infinite}.state-unavailable{align-items:center;justify-content:center;background:var(--bg);text-align:center}.unavail-icon{width:80px;height:80px;margin-bottom:28px;border-radius:50%;background:var(--bg-elev);border:1px solid var(--subtle);display:flex;align-items:center;justify-content:center}.unavail-icon svg{width:30px;height:30px;stroke:var(--muted);stroke-width:1.5;fill:none}.unavail-title{font-size:22px;font-weight:400;margin-bottom:10px;letter-spacing:-.01em}.unavail-desc{font-size:14px;color:var(--muted);max-width:78%;line-height:1.5;margin-bottom:28px}.unavail-hours{font-size:12px;text-transform:uppercase;letter-spacing:.18em;color:var(--fg-soft);border:1px solid var(--subtle);padding:12px 22px;border-radius:999px;margin-bottom:28px}.consent-backdrop{position:absolute;top:0;right:0;bottom:0;left:0;background:#0000008c;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);opacity:0;pointer-events:none;transition:opacity var(--d-base) var(--ease);z-index:10;display:flex;align-items:flex-end}.consent-backdrop.active{opacity:1;pointer-events:auto}.consent-sheet{width:100%;background:var(--bg);border-radius:18px 18px 0 0;padding:8% 7% 7%;transform:translateY(100%);transition:transform var(--d-base) var(--ease-emphasized);box-shadow:0 -20px 60px #0006}.consent-backdrop.active .consent-sheet{transform:translateY(0)}.consent-sheet:before{content:"";display:block;width:36px;height:4px;background:var(--subtle);border-radius:2px;margin:0 auto 24px}.consent-icon{width:52px;height:52px;border-radius:50%;background:var(--tenant-accent-soft);display:flex;align-items:center;justify-content:center;margin-bottom:18px}.consent-icon svg{width:22px;height:22px;fill:var(--tenant-accent)}.consent-title{font-size:20px;font-weight:500;margin-bottom:10px;letter-spacing:-.01em}.consent-text{font-size:13px;color:var(--muted);line-height:1.6;margin-bottom:24px}.consent-actions{display:flex;gap:10px}.consent-actions button{flex:1;border:none;font-family:var(--font);font-size:13px;font-weight:500;letter-spacing:.14em;text-transform:uppercase;padding:16px;border-radius:999px;cursor:pointer;transition:all var(--d-fast) var(--ease)}.btn-decline{background:transparent;border:1px solid var(--subtle);color:var(--fg)}.btn-decline:hover{border-color:var(--fg)}.btn-accept{background:var(--fg);color:var(--bg)}.btn-accept:hover{background:#1a1a1a}.state-feedback{align-items:center;justify-content:center;background:var(--bg);text-align:center}.feedback-title{font-size:22px;font-weight:400;margin-bottom:10px}.feedback-sub{font-size:12px;color:var(--muted);margin-bottom:44px;letter-spacing:.04em}.feedback-options{display:flex;gap:10px;margin-bottom:36px}.feedback-opt{width:56px;height:56px;border-radius:50%;background:var(--bg-elev);border:1px solid var(--subtle);display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:24px;transition:all var(--d-fast) var(--ease);-webkit-tap-highlight-color:transparent}.feedback-opt:hover{background:var(--fg);border-color:var(--fg);transform:scale(1.08)}.feedback-opt.selected{background:var(--tenant-accent);border-color:var(--tenant-accent);transform:scale(1.12);box-shadow:0 8px 20px var(--tenant-accent-glow)}.cta-tenant{background:var(--fg);color:var(--bg);border:none;font-family:var(--font);font-size:12px;letter-spacing:.18em;text-transform:uppercase;padding:16px 36px;border-radius:999px;cursor:pointer;font-weight:500;transition:all var(--d-fast) var(--ease)}.cta-tenant:disabled{opacity:.3;cursor:not-allowed}.cta-tenant:not(:disabled):hover{background:var(--tenant-accent)}.state-goodbye{align-items:center;justify-content:center;background:var(--bg);text-align:center}.goodbye-check{width:80px;height:80px;border-radius:50%;background:var(--fg);display:flex;align-items:center;justify-content:center;margin-bottom:28px;animation:checkAppear .6s var(--ease-emphasized)}@keyframes checkAppear{0%{transform:scale(0) rotate(-90deg);opacity:0}to{transform:scale(1) rotate(0);opacity:1}}.goodbye-check svg{width:30px;height:30px;stroke:var(--bg);stroke-width:2;fill:none;stroke-linecap:round;stroke-linejoin:round;stroke-dasharray:24;stroke-dashoffset:24;animation:drawCheck .5s .2s forwards var(--ease)}@keyframes drawCheck{to{stroke-dashoffset:0}}.goodbye-title{font-size:26px;font-weight:300;letter-spacing:-.01em;margin-bottom:6px}.goodbye-sub{font-size:13px;color:var(--muted);letter-spacing:.04em}.harness-bottom{padding:14px 24px 18px;background:linear-gradient(0deg,#0a0a0a,#050505);border-top:1px solid #1a1a1a;display:flex;flex-direction:column;gap:10px;align-items:center}.harness-bottom .label{color:#555;font-size:10px;letter-spacing:.22em;text-transform:uppercase}.state-switcher{display:flex;gap:4px;flex-wrap:wrap;justify-content:center;max-width:920px}.state-switcher button{background:transparent;border:1px solid #2a2a2a;color:#888;padding:7px 13px;font-family:var(--font);font-size:11px;letter-spacing:.08em;cursor:pointer;text-transform:uppercase;transition:all var(--d-fast) var(--ease);font-weight:500;border-radius:4px}.state-switcher button:hover{border-color:#555;color:#ddd}.state-switcher button.active{background:#fafafa;color:#000;border-color:#fafafa}.toggle-row{display:flex;gap:14px;align-items:center;color:#777;font-size:10px;letter-spacing:.15em;text-transform:uppercase}.toggle-chip{display:inline-flex;align-items:center;gap:6px;background:transparent;border:1px solid #2a2a2a;color:#888;padding:5px 11px;font-family:var(--font);font-size:10px;letter-spacing:.1em;cursor:pointer;text-transform:uppercase;transition:all var(--d-fast) var(--ease);border-radius:999px;font-weight:500}.toggle-chip.on{background:#fafafa;color:#000;border-color:#fafafa}[dir=rtl] .incall-selfview{left:16px;right:auto}@keyframes recBlink{0%,to{opacity:1}50%{opacity:.25}}